Project Description

Keep passengers informed with up-to-date travel information

The Customer – Eindhoven Airport

Eindhoven Airport is the largest regional airport in the Netherlands. After the latest expansion project the terminal has the capacity to handle up to 5 million passengers.

In need of a dynamic and reliable airport signage solution to serve their travelers

To improve traveler communication Eindhoven Airport was looking for a dynamic and reliable airport signage solution. It needed to meet all complex flight display requirements such as code share flights and gate changes. Also, the solution had to be suitable for the mission critical type of application and provide an optimal traveler experience.

NDS improves overall airport travelers communication

In 2005, with the opening of the first terminal, NDS provided the first phase of their Smart Airport Signage solution by offering FIDS (Flight Information Display System) and PADS4 digital signage software to display flight information at the arrival/departure area, check-in counters, security area, gate area and baggage belt area.

With around 50 displays strategically placed in these areas, passengers can quickly see where to check-in and if their flight will depart on-time. Any possible delay or gate change will become visible on those displays within seconds.

In 2013 Eindhoven Airport expanded with a new terminal to accommodate the increasingly growing number of passengers. For this new terminal the PADS4 digital signage software of NDS powered another 18 displays to serve the visitors in the expanded airport area.

3.4 million Passengers a year depend on PADS4 for real-time travel updates

“NDS has delivered a robust and dynamic solution that fits the mission-critical environment we operate in daily”, says Eli Lejeune, Marketing Manager at Eindhoven Airport. ”With an airport wide exposure in all crucial areas their Smart Airport Signage provides real-time flight information, making sure 3.4 million travelers a year are well informed, leading to an optimized passenger flow in the airport”, he continues.

“NDS has delivered a robust and dynamic solution that fits the mission-critical environment we operate in daily”

Eli Lejeune, Marketing Manager at Eindhoven Airport

Next to up-to-date flight information Smart Airport Signage also improved the overall journey experience of travelers at Eindhoven Airport.

This solution is powered by PADS4, digital signage software.